Assistance For Current Tenants 

If you need to contact us to discuss any matter related to your current tenancy or any maintenance, please call us on 07546 365 746 direct during office hours or email angelou@ivyhouseresidential.com.

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Damp / Condensation during the Winter  

Please click here to open our fact sheet on ways to help improve any condensation you may be experiencing in your home.  

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If you experience an out of hours issue and are unable to reach us directly, please see below some useful contact details for you to try:

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Out of Hours Emergencies

For general maintenance emergencies out of hours, please contact Mr Jack Prudence on 07944 403 154.

For any plumbing emergencies please contact Mr Warren Hynes from Docklands Unique Plumbing on 07831 161 444

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Locked Out

If any of our tenants are locked out or have lost their keys or had them stolen, please can contact Master Locking Systems direct on 020 3848 7160 or visit their website by clicking here

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Emergencies

​To contact the Fire Brigade, Ambulance Service or Police to report an emergency such as a fire, ongoing crime or a critical medical matter call 999. Crimes can also be reported to the Metropolitan Police by calling the non-emergency number 101.

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Cleaning Services

If you are looking for a cleaner to carry out weekly cleans or end of tenancy cleans, we have pleasure in being able to recommend the following companies:

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Jolly Maid Services

Visit their website by clicking here 

07940 022 855

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Keep It Clean LDN

Visit their website by clicking here 

07539 444 921

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*  Please note, we do not receive any commission from any recommendations

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